Privacy Policy
Neurogrow AI doing DBA Neurogrow AI
Effective Date: February 20, 2026
Important Notice Regarding SMS Messaging
Neurogrow AI does NOT share opt-in information, including phone numbers and consent records, with third parties for marketing or promotions. All SMS data is kept confidential.
Information We Collect
- Personal Information: Name, email, phone number, address, payment info, and SMS opt-in records.
- Non-Personal Information: IP, browser, device info, website usage, cookies.
- Customer Communication: Service requests, appointments, feedback, and preferences.
How We Use Your Information
- Provide and improve services
- Process transactions and payments
- Communicate about inquiries, appointments, and support (no marketing content)
- Ensure security and fraud prevention
- Maintain consent records for SMS
SMS Messaging & Compliance
- Messages sent only after explicit opt-in
- All opt-ins are timestamped and stored
- Opt-out by replying "STOP" at any time
- Help available by replying "HELP" or contacting [email protected]
- Message frequency varies based on appointments and service interactions
- No promotional content is sent without consent
- Compliant with TCPA and applicable laws
- Standard message & data rates apply; carriers not liable for delays
Information Sharing & Disclosure
We do not sell or trade personal info. Sharing only occurs with:
- Service providers needed to deliver services (e.g., SMS aggregators)
- Legal compliance requirements
- Business transfers (mergers, acquisitions)
Data Security
We use encryption, secure access, backups, and employee training to protect data. Despite precautions, no method is 100% secure.
Cookies & Tracking
Used to analyze traffic, remember preferences, and improve the website. Users may disable cookies in browser settings.
Your Rights
- Access, update, or delete personal info
- Opt-out of SMS anytime via "STOP"
- Withdraw consent at any time for future communications
- Lodge complaints if rights are violated
Third-Party Links
We are not responsible for third-party privacy practices. This policy only covers info collected by Neurogrow AI.
Changes to This Privacy Policy
We may update this policy periodically. Latest version is always available online.
Contact Us
Phone: +1 732-585-2736
Email: [email protected]
Website: https://neurogrowai.com/